Effective Date: April 15, 2025
Last Updated: April 15, 2025
1. Introduction
Alenzo Translations B.V. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you visit our website www.alenzotranslations.com and use our services, including our payment processing via Stripe, in compliance with the General Data Protection Regulation (GDPR).
2. Information We Collect
2.1 Personal Data
We may collect the following personal data:
General Inquiries: Name, email address, phone number, and any other information you voluntarily provide when contacting us.
Career Applications: When you apply through our Career page, we collect:
Contact details (name, email address, phone number)
Resume/CV and cover letter
Language skills, education, certifications, and work experience
References and any other information you choose to provide
Service Orders: When you place an order for our translation services, we collect:
Uploaded documents for translation
Billing and payment information
Any specific instructions or preferences related to the service
2.2 Technical Data
When you visit our website, we may collect certain technical information automatically, including:
IP address
Browser type and version
Operating system
Referring website addresses
Browsing behavior on our website
2.3 Payment Information
We use Stripe for secure payment processing. When you make a payment, Stripe collects and processes your payment information, including credit/debit card details and billing information. We do not store your full payment details on our servers. For more information, please refer to Stripe's Privacy Policy.
3. How We Use Your Information
We use the collected data to:
Provide and manage our services
Process and assess your application for employment or collaboration opportunities
Improve our website and services
Communicate with you, including sending promotional materials and updates
Process payments and prevent fraudulent transactions
Comply with legal obligations
4. Legal Basis for Processing
We process your personal data based on:
Your consent
The necessity to perform a contract or take steps at your request prior to entering into a contract
Compliance with legal obligations
Our legitimate interests, provided they do not override your rights
5. Data Sharing and Disclosure
We do not sell your personal data. We may share your data with:
Service Providers: Third-party vendors who assist in our operations, such as hosting providers, email services, and payment processors like Stripe.
Recruitment Partners: Third-party service providers involved in the recruitment process (e.g., background check agencies, assessment platforms).
Legal Authorities: If required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
6. Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet or electronic storage is completely secure.
7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Notice or as required by law.
Career Application Data: Your application data will be retained for twelve months after the recruitment process concludes, unless you consent to a longer retention period for future opportunities.
8. Your Rights
Under GDPR, you have the right to:
Access your personal data
Correct inaccurate data
Erase your personal data
Restrict processing of your data
Data portability
Object to processing
Withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal
To exercise any of these rights, please contact us at hello@alenzocollective.com.
9. Cookies
Our website uses cookies to enhance your experience. You can control cookie settings through your browser.
10. International Data Transfers
Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place to protect your data.
11. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16.
12. Contact Us
For any questions or concerns about this Privacy Notice, or to exercise your rights, please contact us at:
Alenzo Translations B.V.
Amsterdam, Netherlands
Email: hello@alenzocollective.com
Phone: +31 6 54644748
13. Changes to This Privacy Notice
We may update this Privacy Notice from time to time. We will notify you of any changes by posting the new Privacy Notice on our website.
This Privacy Notice is designed to provide transparency into our privacy practices and to inform you of your rights and choices regarding your personal data.